Return & Exchange

All returns are accepted, please contact us by live chat online or email order-support@goldenwarm.com if you need return &refund, we will offer you the return address and the other details. If only parts lost or damaged goods, we encourage ustomers to contact us by live chat online or email order-support@goldenwarm.com, we are willing to send you a replacement for free.

 

CONDITIONS
Returned merchandise must be in the original packaging and in resell condition to qualify for a refund. We can not accept merchandise that has been installed or damaged. Buyer is responsible for the shipping costs of returned items."Full Refund" equals the full purchase price of any items that are being returned. Original shipping charges will not be refunded.

 

 

REFUNDS
We will do our best to process you return quickly. please allow 14-21 days for you refund to be processed. Refunds will be issued to the original purchasing credit card or paypal account only.